The results are in: Visitors share positive feedback after experiencing Carnegie Science Center with new safety protocols

One month after reopening its doors, Carnegie Science Center is encouraged by the positive feedback visitors are sharing about the museum’s new safety protocols. Out of 193 surveys, 90% of visitors surveyed said the museum’s precautions taken were “just right” and 100% said they were likely to recommend a visit to friends and family.

The Science Center features a variety of safe, family-friendly activities for all ages including USS Requin (SS 481) Submarine, the Miniature Railroad & Village®, H2Oh!, and Bricksburgh. Timed tickets are available online for general admission, Mummies of the World: The Exhibition, and The Rangos Giant Cinema. Tickets for Buhl Planetarium laser shows are available at the ticket counter, with Laser Galactic Odyssey showing Sun.–Thurs. at 2:30 pm and Laser Queen showing Fri.–Sat. at 2:30 pm through Aug. 23.

Read what visitors are saying about the Science Center experience:

What was the most memorable aspect of your visit?

• “The most memorable aspects were social distancing and protecting from the Coronavirus. It was great to see your staff caring about our well-being.”
• “I felt safe. I felt all staff were professional, knowledgeable, and focused on a safe and fun visit for myself, my husband, and 6-year-old grandson.”
• “I really liked all of the hand sanitizer available in different locations. It made me less anxious to touch exhibits!”
• “It was not crowded, so we got to spend as much time as we wanted at what my kids wanted to do. I also liked how everything was being cleaned so much.”

What could we have done to improve your experience?

• “Staff did an excellent job in welcoming us. We saw cleaning personnel multiple times. No suggested improvements. Thank you!”
• “All the staff was super friendly and helpful. We noticed staff cleaning while we were there. Less people made it socially-distanced and a very enjoyable experience for us.”
• “It was all great. The Science Center has done a good job adapting the exhibits to work with the pandemic.”
• “We had an exceptional time! We felt clean and safe throughout the museum. Plenty of hand sanitizer stations on the walls, easy to identify and use.”

How was your experience at the Science Center different because of the pandemic?

• “The pandemic had no impact on our experience other than the museum was not crowded, which actually was a plus.”
• “It was a lot less crowded than usual, which was very appreciated.”
• “It was actually better. My kids were able to do exhibits that are usually very crowded.”
• “There were a lot less people!! A few things were different (safe movement of foot traffic), but overall it was good for us.”
• “It was more relaxed because the crowd was less, so the kids felt less possessive of their space.”
• “It was better because there weren’t that many people there.”

You can learn more about our visitor safety measures here.

About Carnegie Science Center

Carnegie Science Center is dedicated to inspiring learning and curiosity by connecting science and technology with everyday life. By making science both relevant and fun, the Science Center’s goal is to increase science literacy in the region and motivate young people to seek careers in science and technology. One of the four Carnegie Museums of Pittsburgh, the Science Center is Pittsburgh’s premier science exploration destination, reaching more than 700,000 people annually through its hands-on exhibits, camps, classes, and off-site education programs.

Accessibility: Features for All

Carnegie Science Center welcomes all visitors. We work to assist visitors with disabilities in obtaining reasonable and appropriate accommodations, and in supporting equal access to services, programs, and activities. We welcome visitors in wheelchairs on the deck of our USS Requin (SS 481) submarine. Below-deck visits require full mobility. Hearing assistance devices are available for The Rangos Giant Cinema. Please ask when you buy your ticket.

Please note that requests for accommodations should be made at least two weeks prior to your visit. For specific questions about wheelchairs, strollers, or other programmatic or equipment needs, see the ticket counter located on the first floor of the main building or contact the Operations Department at 412.237.1641 or info@carnegiesciencecenter.org.

About Carnegie Museums of Pittsburgh

Established in 1895 by Andrew Carnegie, Carnegie Museums of Pittsburgh is a collection of four distinctive museums: Carnegie Museum of Art, Carnegie Museum of Natural History, Carnegie Science Center, and The Andy Warhol Museum. In 2019, the museums reached more than 1.4 million people through exhibitions, educational programs, outreach activities, and special events.

Our mailing address is:

One Allegheny Avenue

Pittsburgh, PA  15212